About Atlast
Local work deserves more than a forwarded phone number.
Atlast is a WhatsApp-first artisan marketplace by Aroicx Labs Ltd. We connect customers who need skilled help with verified nearby artisans — then keep the job moving through match, quote, booking, and completion.
Who we are
Atlast by Aroicx Labs Ltd
Aroicx Labs Ltd builds practical infrastructure for everyday commerce. Atlast is our marketplace for trusted local artisans: customers stay in WhatsApp, artisans get structured opportunities, and the platform keeps a clear operational trail from first message to finished job.
We are not trying to replace human craftsmanship with chatbots. We are replacing chaos — incomplete requests, opaque pricing, and fragile trust — with a conversation layer connected to real backend systems.
The problem
Hiring local help is still harder than it should be.
When something breaks at home, people need fast access to someone trustworthy nearby. Today that journey usually starts in WhatsApp — and quickly falls apart.
Finding help is still a referral lottery
Most people still ask neighbors, family WhatsApp groups, or street recommendations when a socket sparks or a pipe leaks. Quality is uneven, availability is unclear, and there is little shared record of who actually finished the job well.
Skilled artisans get fragmented demand
Good electricians, plumbers, painters, and AC technicians already live on WhatsApp — but work arrives as chaotic forwards, incomplete details, and unpaid time spent chasing context. Serious professionals need structured job invites, not inbox noise.
Trust breaks without a system of record
Quotes live in chat screenshots. Payments happen offline. Schedules change without a trail. Disputes become he-said-she-said. Without verification, matching, booking state, and payment visibility, every party takes unnecessary risk.
Apps create friction where chat already wins
Customers should not need another marketplace app just to get a plumber in Lekki. WhatsApp is already installed, already trusted, and already how Nigerians coordinate local work. Atlast meets people there.
What Atlast solves
One conversation. Real matching. A full job path.
Atlast turns a WhatsApp request into a marketplace workflow. Customers describe the need once. The platform matches verified supply. Artisans respond to clear invites. Quotes, payments, scheduling, completion, reviews, and payouts can all sit on top of that same system of record.
- Customers stop gambling on random referrals.
- Artisans receive job context instead of vague forwards.
- Matching uses skills, zones, ratings, and availability.
- Operations can monitor disputes, payments, and reliability.
How the product works
From first message to finished work.
- 01Customer starts in WhatsApp
Describe the job in text, voice note, or photo. Atlast captures category, location, urgency, and problem details without forcing a form-first experience.
- 02Matching happens against real supply
Backend services search verified artisans by skill, zone, rating, and availability. AI helps interpret the conversation; domain services authorize every consequential action.
- 03Artisans receive structured invites
Instead of vague forwards, artisans get clear job cards with Accept / Decline actions, location context, and room to quote professionally.
- 04Quote → payment → schedule → completion
The marketplace path continues through quoting, payment handling, booking, completion, review, and payout readiness — with operations visibility when something goes wrong.
Principles
How we build Atlast.
WhatsApp-first, system-backed
Conversation is the interface. NestJS domain services, PostgreSQL/PostGIS, and durable job state are the source of truth.
AI assists, backend decides
Models interpret messages and draft replies. Bookings, payments, matching, and verification are executed only through approved backend tools.
Trust before scale
Verification, ratings, dispute trails, and public-safe profiles matter more than dumping every phone number into a chat.
Built for local markets
Launch focus starts with Nigerian cities and practical home-service categories — electricians, plumbers, appliance repair, AC/generator technicians, and related trades.
For both sides of the market
Customers get clarity. Artisans get better work.
Customers can request help without downloading another app. Artisans can manage onboarding, job opportunities, quotes, earnings, and disputes through the Atlast portal while still living in WhatsApp for day-to-day communication.
Atlast
Ready to see the difference a structured local marketplace makes?
Message us on WhatsApp to find an artisan, explore the public directory, or continue into the artisan portal if you already work with Atlast.